Kennesaw Pediatrics354

1. Important part first. I was told that a hearing/vision test would be done.NO ONE

discussed the results and what is on the form that was provided to is simply cryptic to me.

(This is very bad).

2. Blood was drawn and I HAVE NO clue what this is for. (This is again bad. You see if I'm

a pediatrician and know enough about these things I won't be visiting Kennesaw Pediatrics.

Right?)

3. My previous pediatrician, when kids needed series of shots, they ALWAYS had two nurses

administer the shots simultaneously. I was surprised to see they don't do this.
4. Scheduling is horrible. I waited close to 40 minutes today. (in spite of you scheduling

ahead and waiting)

5. You call to schedule; You go in they either give you an ipad or a paper workbook to fill

information in.

6. Here's the problem. You need to fill in Patient Name/Parents Name/ SS# etc,(Which they

already have , or don't they for real??). As important the doctor's and nurse's time is,

parent's time is equally important. Try going to the airport and make an excuse to hold the

flight for you because you're a health care practitioner or you run one.

7. I initially chose Kennesaw Pediatrics based on the feedback from other parents on their

website feedback page. I hope that my comments are also included and considered as constructive

criticism rather than a complaint.

I went for a regular wellness visit for my Daughter on March 18, 2013. I would like to share my experience with the visit.

1. The most important part first. I was told that a hearing/vision test would be done. However NO ONE discussed with me the results of these tests and what is on the form that was provided to me is simply cryptic to me. (This is very bad).

2. Blood was drawn for some blood work and I HAVE NO clue what this is for. This could be a routine / normal thing but as a parent I think it is not too much to ask to help understand what sort of tests and what sorts of shots are being given for the day. (This is again bad. You see if Iâ??m a pediatrician and know enough about these things I wonâ??t be visiting Kennesaw Pediatrics. Right?)

3. With my previous pediatrician, every time the kids needed series of shots, (usually more than one) they ALWAYS had two nurses administer the shots simultaneously and it was instantly done. I was surprised to see they donâ??t do this.

4. Scheduling is horrible. I waited close to 40 minutes today. Last time it was close to one hour for my youngest. If they could communicate to you how long the wait is (in spite of you scheduling ahead and waiting), perhaps it would provide an opportunity to change your conflicting schedule accordingly.

5. You call to schedule; the person taking the schedule could easily provide you a link to fill in questionnaire related to your visit or to login and do the same. You go in your scheduled time and they either give you an ipad or a paper workbook to fill information in.

6. Hereâ??s the problem with this approach. This paper work you need to fill in, you need to fill in Patient Name / Parents Name / SS # etc, etc,. (Which they already have in their system, or donâ??t they for real??). As important the doctorâ??s and nurseâ??s time is, parentâ??s time is equally important. Try going to the airport and make an excuse to hold the flight for you because youâ??re a health care practitioner or you run one.

7. I still remember the doctor I used to see when I was a kid. Heâ??ll even stop and ask me when I run in to him in store etc, to ask how Iâ??m doing and so on,.. I previously had a visit with Kennesaw Pediatrics for my youngest daughter. . I firmly believe that kids are more excited to see a familiar face rather than a different doctor every time. What surprises me is that they donâ??t recommend this when you call to schedule. I was suggested a random practitioner but I insisted that I see the practitioner that I saw before.

8. I initially chose Kennesaw Pediatrics based on the feedback from other parents on their website feedback page. I hope that my comments are also included and considered as constructive criticism rather than a complaint.

I am writing as both an employee and a mom with 2 kids who are patients of Kennesaw Pediatrics. This is truly an amazing practice. The doctors give us the time we need and I never feel rushed. They listen to my concerns and treat the kids and me respectfully. I have complete confidence in all of these physicians. I honestly did not know there were pediatric groups like this. I switched from another practice last year when I took my job here. I was amazed at the difference; the personal attention, consistency and quality of care, and a very entertaining office. Kennesaw Pediatrics Rocks!!