Next Generation Children's Clothing259

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i have been in this store four times to shop first time the sales clerk was on cell phone i was ignored not even spoke to second time my kids were treated rudely that should have been it but i went back for a birthday gift left without one sales clerk was across the hall and i was left standing at counter with gift and was again ignored 15 minutes i had to leave the last time was on friday sales clerk was to involved in other things to help me or even to say hi i give up and will not return some way to run business thanks

i have been in this store four times to shop first time the sales clerk was on cell phone i was ignored not even spoke to second time my kids were treated rudely that should have been it but i went back for a birthday gift left without one sales clerk was across the hall and i was left standing at counter with gift and was again ignored 15 minutes i had to leave the last time was on friday sales clerk was to involved in other things to help me or even to say hi i give up and will not return some way to run business thanks

i have been in this store four times to shop first time the sales clerk was on cell phone i was ignored not even spoke to second time my kids were treated rudely that should have been it but i went back for a birthday gift left without one sales clerk was across the hall and i was left standing at counter with gift and was again ignored 15 minutes i had to leave the last time was on friday sales clerk was to involved in other things to help me or even to say hi i give up and will not return some way to run business thanks

Very frustrating to see reviews that are totally incaccurate. Crocs customer did have receipt but no tags. Shoes has black asphalt ground in the bottom from wear--not able to be resold as new. When stores absorb losses for these situations , costs must be passsed on to others which NG does not believe to be fair. NG only requires that returns are in a condition that others would still buy. No one else would have bought these shoes as new. Webkinz review was totally distorted. Please call the store if you are interested in facts rather than fiction.

Very poor customer service and return policy. I tried to return a pair of never worn crocs with the receipt (was gift) and they only have a 2 week full return policy and then they insisted they were worn and I know they were not! I will never shop there again!

I love the Store....I can buy High quality clothing there for my Grandchildren,for a fair price (always things on sale) & feel like I get what I paid for....Not like the Big Box stores....I love the diversity in there clothing, nothing like Run of the Mill.

I love Next Generation. I have only had great experiences there. They have such cute clothes, they always have sales going on, and they really do have unique items. If you are in need of MSU or U of M baby items...they have a wide selection of things. In addition, they have the cutest bows! While you are shopping the kids can play in a playhouse complete with a TV and toys!

Requested order of Signature Webkinz not normally stocked. Confirmed multiple times that the items were ordered and would be held for me. Offered to pay for items in advance and was told by owner it wasn't needed until I picked the merchandise up. Got the call a few weeks later that my order was in and told them I'd be in the following week (4 days later) to pick them up since I only have transportation certain days of the week. Went in to pick up and pay only to be told they sold half of my order over the weekend. Attempted to talk to the owner and was thrown multiple excuses and lies saying I said I didn't want the order anymore (was ordered in memory of a dear friend i had just lost) and was then informed if I had wanted them held, I should have prepaid... If they wanted prepay, shouldn't have refused my offer to prepay. Very bad business practices and poor customer service. Definitely will not be taking my business back there anymore.