EurAupair352

We have had a wonderful experience with Euraupair. The Aupair and Community Counselor are both like part of our family now. As far as the other comment goes...things are put in writing for a reaason. The Aupairs all come with insurance so I'm not quite sure what the problem was.

We initially had a good experience with our au pair and agreed to an extention. When it became clear that she was becoming emotionally unstable we requested that she be offered psychiatric counselling and asked that she be replaced with a new au pair. Unfortately, we had not carefully read the contract which states that you cannot ask for a replacement au pair during the extension. Also all arbitration must be done in California. Euraupair offered no psychiatric services and told us we would have to keep the au pair or be out our $2900 deposit. SO READ YOUR CONTRACTS CAREFULLY!! VERY UNRESPONSIVE AGENCY WHEN CONCERNS ARISE WHICH ARE POTENTIALLY DANGEROUS FOR YOUR CHILDREN