05/24/2013 2:00 PM EST FAQs What is ParentsConnect? Why should I sign up for Vendor Portal access? How do I sign up for Vendor Portal access? I just received a comment I think is unfair/inaccurate. What should I do? How often should I update my page? How do I... Change my email address? How do I... Change my password? How do I... Update my business info? Nickelodeon, the #1 entertainment brand for kids, has created an informational, community-based website for parents to connect with local family attractions, great deals and activities, age-relevant content, and other parents. For 30 years, Nickelodeon has built a global business by putting kids first. Now, the folks who brought you Nick Jr., Noggin and The N, take the same dedicated, practical approach to parents. ParentsConnect features personalized profiles, local deals and family activities, expert parenting advice, a weekly meal-planner, and celebrity editorials. We celebrate the reality of parenting, which deals with daily challenges large and small, from pregnancy to the teenage years. Our motto is "We're not perfect. We're parents." And we mean it! That's the overall stuff. But you're here in the Vendor Portal so you probably want to know about our lovely local section (formerly known as GoCityKids). Locally we're available everywhere, and growing all the time. If your business is located in Hyannis, MA or Santa Barbara, CA, or anywhere in between (Hawaii, Alaska, Puerto Rico, Maine, Key West!), it should be listed on ParentsConnect. Parents love ParentsConnect Local because we strive for accuracy, honest reviews, and breadth and depth of information. Becauseit's easy, quick, and it gives you an opportunity to give your valued parent customers the most accurate and up-to-date information about your address, phone number, url, admission fees, open hours and offers. Just click here, and we'll get you started! The ability for parents to rate and comment on businesses listed on our site is one of the key reasons parents trust us. We understand it can be painful to read angry or critical reviews, but we caution businesses not to react negatively. It is fine to respond to a review, and we recommend the following:
That said, there's nothing wrong with asking your customers to write positive reviews. As often as the information changes!
How do I...
Click the "My Account" link in the top right corner of the Vendor Portal page (right above the log in/log out section). Change your email address in the "email address" field, then click "Save." In the "My Account" section, type your new password in both "Password" and "Confirm password" fields, then click "Save." Click "My Business" in the top nav bar. Then click "edit business" button of the business you want to edit. You'll then be able to:
If you've claimed more than one business, scroll down the page - they're listed in alphabetical order! | news
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